Course Modules
Curso 1: Asterisk fast Start
Certificación internacional DCAA
Modulo I: Introducción a Asterisk
- Que es Asterisk?
- Que es Digium?
- Como es licenciado Asterisk?
- Asterisk y Linux
Modulo II: Telefonía linux y asterisk
- Descripciones
- Terminologia
- Protocolos soportados por Asterisk
- Codecs
- Tipos de tarjetas
- Licenciamiento
Modulo III: CLI y instalación de asterisk
- Requerimientos de software
- Hardware para conectarse a la PSTN
- Archivos de configuración
- Libpri, zaptel, asterisk, addons
- Flujo de llamadas - Extensiónes SIP
- Extensiones DAHDI
- Verificación de la funcionalidad básica
Modulo IV: Conectando asterisk al teléfono
- Tipos de teléfonos
- Primeras configuraciones
- Dahdi
Modulo V: Conectando asterisk a líneas
- Tipos de interfaces de telefonía
- Manipulación de variables
- Planes de marcado
- Contextos
Modulo VI: Aplicaciones, Extensiones, VoIp
- Dispositivos VoIP (user, peer, friend)
- Registro de dispositivos
- Extensiones
- Identificador
- Prioridad
- Aplicaciónes
- Answer
- Playback
- Echo
- Hangup
- Wait
Modulo VII: Agregando funcionalidades a asterisk
- IVR - Correo de voz
- Directorio
- Conferencia
- Saltos y ciclos
- Reproducción de audios
- Extensiones especiales
- Expresiones
Modulo VIII: Macros trucos y tips
- Simplificando el plan de marcado
- Debug para solución de problemas
- Herramientas para solucionar de problemas
Curso 2: Issabel Certified Advisor
Certificación internacional ICA
Modulo I: Introducción a Issabel
- ¿Qué es Issabel?
- Licenciamiento y código abierto
- Breve historia de Issabel
- ¿Qué es un fork?
- Comunicaciones Unificadas
- Componentes de Issabel
- Características de Issabel
- Nuevas funcionalidades de Issabel
Modulo II: Introducción a la VoIP
- ¿Qué es la voz sobre IP?
- Señalización
- Digitalización y codificación de la voz
- Codecs
- Esquema de protocolos voz sobre IP
- Acerca de Asterisk
Modulo III: Virtualización
- Introducción a la virtualización
- Plataformas más comunes para virtualización
- Virtualización: Testing vs Producción
- Casos de uso
Modulo IV: IssabelPBX
- Interfaz Web
- Orden de configuración recomendado
- Configuraciones básicas en Issabel
- Creación de extensiones
- Salas de conferencia
- IVR
- Troncales
- Rutas salientes y entrantes
- Música en espera
- Reportes
- Instalando hardware
Modulo V: Seguridad Issabel PBX
Módulos de seguridad de Issabel
Modulo VI: Issabel Meet
- Introducción
- Esquema de funcionamiento
- Explicación de funcionalidades
Modulo VI: Issabel Meet
- Introducción
- Esquema de funcionamiento
- Explicación de funcionalidades
Modulo VII: Migrando de Elastix a Issabel
- Introducción
- Descripción de funcionamiento
Modulo VIII: Prácticas Recomendadas
- Iniciando un proyecto de telefonía
- Etapas del proyecto
Current process description
The VoIP Asterisk and Issabel Ica course is designed to provide comprehensive training in the implementation and administration of IP telephone systems based on Asterisk and Issabel.
This program prepares participants to obtain international certifications in:
Digium certified asterisk administrator (DCAA).
Issabel Certified Advisor (Ica).
Students will learn to install, manage and configure VOIP servers, including the integration of PBX, IVRS, SIP Trunk and IP telephony safety.
Under the practical Learning Method approach, participants will work on laboratories, practical workshops and/or real projects, ensuring the effective application of knowledge acquired in business environments.
Objectives
At the end of the course, participants will be able to:
- • Understand Asterisk's architecture and its functionality as PBX and VOIP application development platform
- • Configure and manage ISSABEL PBX, implementing trunk, IVRS and extensions
- Install and execute Asterisk in Linux environments, optimizing your performance and compatibility
- • Integrate Asterisk with analytical and digital telephony, using SIP and RTP protocols
- Create IVRS with database consultations, allowing dynamic interactions with users
- • Implement VoIP security, using tools such as Fail2ban, SSL and Geoip certificates
- • Optimize IP telephone systems in the cloud, including implementations in private AWS and VPS
- Obtain international certifications at VoIP Asterisk Issabel (DCAA and ICA)
Prerequisites
To participate in this training, attendees must meet the following requirements:
- • Intermediate knowledge of networks
- • Linux intermediate knowledge
- These requirements ensure that participants have a sufficient technical basis to focus on the administration of IP telephony without difficulties
What Does This Course Include?
| Our Value Proposition | Benefit for Participant or Company |
|---|---|
| International Certification VOIP Asterisk e Issabel ICA | 40 hours |
| • E-learning reinforcement topics and exclusive materials and simulators | • Complementary platform with digital resources, study guides, support recordings and exam simulators. |
| • Flexible educational model (in-person or live remote) | • Possibility to choose modality without losing human interaction and teaching support. |
| • Focus on employability and professional performance and exam preparation. | • Preparation oriented to certification, job performance and professional scaling based on practice, enhanced with AI support. |
| • Integration of Artificial Intelligence in learning | • Students use AI tools to reinforce understanding, practice exams and enhance their productivity. |
| • International Certification included | • Official endorsement with global recognition. Includes certification exams and access to the partner platform. |
| • Laboratories in real learning environments. | • Unlimited practical experience with real lab accounts and access to professional cloud infrastructure. |
| • Live classes with certified expert instructors. | • Guided and personalized training with direct real-time support, not offline. Recorded classes only for review. |
| • Personalized attention, small groups. | • Individual tracking, progress evaluations and technical support during training. AI-proctored performance examiner. |
| • Post-certification support and extended access to resources | • Post-assistance, access to materials for and continuous updates. |
| • Practical methodology and real and/or simulated projects. | • Applied learning from day one: simulations, business cases, projects and real cloud environments. |
| • Certificates of Approval and/or participation. | • International Certification by Infinity
• Infinity Training Institute USA: International Certification Diploma in English • Aula Matriz IETDH Colombia - Certificate of participation |
Why choose Infinity Training Institute?
1. Internationally guaranteed certifications
All our courses are Internationally certified:
- Infinity Training Institute USA: International Certification Diploma in English.
- International Certification from our partners Microsoft, Oracle, Certitalents, AWS, PMI, Cisco, etc.
2. We are not an automatic platform, nor self-study through videos
We are a unique model, in-person or Remote modality (with live instructor). Technology + pedagogy + AI + expert instructors + real practice — not self-study or outdated content.
3. Training designed for today's job market
Experience applicable immediately in interviews, technical tests and real work environments.
4. Real or simulated projects with international standards
Students access real environments such as Azure, AWS, Google Cloud, Oracle Cloud, develop real or simulated projects, building a demonstrable technical portfolio depending on the type of course or certification they have chosen.
5. A unique combination in Latin America and the USA
Certification + real practice + AI + continuous support + dual diploma.
6. Proven results
More than 95% of our graduates obtain official certification and improve professionally in less than six months.
7. Competency level guarantee
If the student during the practical training process does not reach a minimum performance level of 75%, they must repeat the course if the instructor determines so, and the student has shown the commitment and minimum class attendance required by the model.
Your professional future starts here
At Infinity Training Institute we boost your growth with an innovative, flexible model focused on real learning and performance evaluation. Certified instructors, intensive practice, integrated AI and constant support: world-class training.
All our courses are Internationally certified:
- Infinity Training Institute USA: International Certification Diploma in English.
- International Certification from our partners Microsoft, Oracle, Certitalents, AWS, PMI, Cisco, etc.
2. We are not an automatic platform, nor self-study through videos
We are a unique model, in-person or Remote modality (with live instructor). Technology + pedagogy + AI + expert instructors + real practice — not self-study or outdated content.
3. Training designed for today's job market
Experience applicable immediately in interviews, technical tests and real work environments.
4. Real or simulated projects with international standards
Students access real environments such as Azure, AWS, Google Cloud, Oracle Cloud, develop real or simulated projects, building a demonstrable technical portfolio depending on the type of course or certification they have chosen.
5. A unique combination in Latin America and the USA
Certification + real practice + AI + continuous support + dual diploma.
6. Proven results
More than 95% of our graduates obtain official certification and improve professionally in less than six months.
7. Competency level guarantee
If the student during the practical training process does not reach a minimum performance level of 75%, they must repeat the course if the instructor determines so, and the student has shown the commitment and minimum class attendance required by the model.
Your professional future starts here
At Infinity Training Institute we boost your growth with an innovative, flexible model focused on real learning and performance evaluation. Certified instructors, intensive practice, integrated AI and constant support: world-class training.
Learning Methodology
At Infinity Training Institute, we apply a comprehensive, ever-evolving methodology centered on practical learning, powered by Artificial Intelligence, enabling personalized instruction, performance assessment, and optimized preparation for international certifications with certified instructors, real labs, simulators, and e-learning platforms. Participants learn by doing, developing technical and professional skills in small groups, with personalized follow-up and pre and post-certification support. Infinity Training Institute: Learn. Apply. Get Certified. Transcend.
Current process description
The VoIP Asterisk and Issabel Ica course is designed to provide comprehensive training in the implementation and administration of IP telephone systems based on Asterisk and Issabel.
This program prepares participants to obtain international certifications in:
Digium certified asterisk administrator (DCAA).
Issabel Certified Advisor (Ica).
Students will learn to install, manage and configure VOIP servers, including the integration of PBX, IVRS, SIP Trunk and IP telephony safety.
Under the practical Learning Method approach, participants will work on laboratories, practical workshops and/or real projects, ensuring the effective application of knowledge acquired in business environments.
Objectives
At the end of the course, participants will be able to:
- • Understand Asterisk's architecture and its functionality as PBX and VOIP application development platform
- • Configure and manage ISSABEL PBX, implementing trunk, IVRS and extensions
- Install and execute Asterisk in Linux environments, optimizing your performance and compatibility
- • Integrate Asterisk with analytical and digital telephony, using SIP and RTP protocols
- Create IVRS with database consultations, allowing dynamic interactions with users
- • Implement VoIP security, using tools such as Fail2ban, SSL and Geoip certificates
- • Optimize IP telephone systems in the cloud, including implementations in private AWS and VPS
- Obtain international certifications at VoIP Asterisk Issabel (DCAA and ICA)
Prerequisites
To participate in this training, attendees must meet the following requirements:
- • Intermediate knowledge of networks
- • Linux intermediate knowledge
- These requirements ensure that participants have a sufficient technical basis to focus on the administration of IP telephony without difficulties
What Does This Course Include?
| Our Value Proposition | Benefit for Participant or Company |
|---|---|
| International Certification VOIP Asterisk e Issabel ICA | 40 hours |
| • E-learning reinforcement topics and exclusive materials and simulators | • Complementary platform with digital resources, study guides, support recordings and exam simulators. |
| • Flexible educational model (in-person or live remote) | • Possibility to choose modality without losing human interaction and teaching support. |
| • Focus on employability and professional performance and exam preparation. | • Preparation oriented to certification, job performance and professional scaling based on practice, enhanced with AI support. |
| • Integration of Artificial Intelligence in learning | • Students use AI tools to reinforce understanding, practice exams and enhance their productivity. |
| • International Certification included | • Official endorsement with global recognition. Includes certification exams and access to the partner platform. |
| • Laboratories in real learning environments. | • Unlimited practical experience with real lab accounts and access to professional cloud infrastructure. |
| • Live classes with certified expert instructors. | • Guided and personalized training with direct real-time support, not offline. Recorded classes only for review. |
| • Personalized attention, small groups. | • Individual tracking, progress evaluations and technical support during training. AI-proctored performance examiner. |
| • Post-certification support and extended access to resources | • Post-assistance, access to materials for and continuous updates. |
| • Practical methodology and real and/or simulated projects. | • Applied learning from day one: simulations, business cases, projects and real cloud environments. |
| • Certificates of Approval and/or participation. | • International Certification by Infinity
• Infinity Training Institute USA: International Certification Diploma in English • Aula Matriz IETDH Colombia - Certificate of participation |
Why choose Infinity Training Institute?
1. Internationally guaranteed certificationsAll our courses are Internationally certified:
- Infinity Training Institute USA: International Certification Diploma in English.
- International Certification from our partners Microsoft, Oracle, Certitalents, AWS, PMI, Cisco, etc.
2. We are not an automatic platform, nor self-study through videos
We are a unique model, in-person or Remote modality (with live instructor). Technology + pedagogy + AI + expert instructors + real practice — not self-study or outdated content.
3. Training designed for today's job market
Experience applicable immediately in interviews, technical tests and real work environments.
4. Real or simulated projects with international standards
Students access real environments such as Azure, AWS, Google Cloud, Oracle Cloud, develop real or simulated projects, building a demonstrable technical portfolio depending on the type of course or certification they have chosen.
5. A unique combination in Latin America and the USA
Certification + real practice + AI + continuous support + dual diploma.
6. Proven results
More than 95% of our graduates obtain official certification and improve professionally in less than six months.
7. Competency level guarantee
If the student during the practical training process does not reach a minimum performance level of 75%, they must repeat the course if the instructor determines so, and the student has shown the commitment and minimum class attendance required by the model.
Your professional future starts here
At Infinity Training Institute we boost your growth with an innovative, flexible model focused on real learning and performance evaluation. Certified instructors, intensive practice, integrated AI and constant support: world-class training.
Learning Methodology
At Infinity Training Institute, we apply a comprehensive, ever-evolving methodology centered on practical learning, powered by Artificial Intelligence, enabling personalized instruction, performance assessment, and optimized preparation for international certifications with certified instructors, real labs, simulators, and e-learning platforms. Participants learn by doing, developing technical and professional skills in small groups, with personalized follow-up and pre and post-certification support. Infinity Training Institute: Learn. Apply. Get Certified. Transcend.